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Privacy Policy & Terms of Service

Introduction

Ohiorain Tax Service is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you utilize our tax preparation services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, Social Security Number (SSN), Tax Identification Number (TIN), and other information necessary for tax return preparation.
  • Financial Information: Income details, tax deductions, credits, and banking information for direct deposit of tax refunds.

  • Marketing Interaction Data: When you submit a form on our website or interact with our advertisements, we collect the data you provide (e.g., name, email, phone number) to send relevant offers and updates.

  • Communication Data: Information provided during communication with us, including email addresses and phone numbers.

How We Use Your Data

We use your information to:

  • Prepare and file your tax returns.
  • Communicate with you regarding your tax filings and related services.
  • Process payments for services rendered.
  • Comply with legal obligations, including maintaining records for regulatory compliance.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers that assist us in operating our business, such as software providers, are required to maintain the confidentiality of your information.
  • Legal Requirements: If required by law, we may disclose your information to regulatory authorities, law enforcement, or other entities as necessary to comply with legal obligations.

SMS, Email Marketing Communications

By submitting your information via forms or interacting with our digital marketing campaigns, you agree to receive marketing communications, including:

  • Text Messages (SMS): Promotional messages, reminders, and service updates.

  • Emails: Newsletters, offers, and service-related updates.

  • Automated Calls: Limited use for follow-ups on inquiries and booked services.

Opt-Out: You can opt-out anytime by:

  • Replying “STOP” to SMS messages.

  • Clicking “Unsubscribe” in marketing emails.

  • Contacting us directly at [Insert Contact Email].

 

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain legal obligations.

Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date above.

Terms of Service

1. Acceptance of Terms
By using Ohiorain Tax Service, you agree to these Terms of Service. If you do not agree, do not use our services.

2. Service Scope
We provide tax preparation and advisory services. We are not responsible for changes in tax laws or client misrepresentation of information.

3. Payment & Refund Policy

  • Fees are disclosed before service.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Phone: 1-(380)-234-2898
Email: info@ohioraintax.com

Effective Date: 2/13/2025